Why Choose Us

Pulling your Independent Business into the Now

Cut Costs, Save Hours

Your bot answers the questions that eat staff time: opening hours, menus, allergens, directions, policies — instantly and accurately. Fewer phone calls, fewer interruptions, and fewer missed customers. It works like an extra team member who never clocks off, delivering consistent information without payroll, training, or sick days. So managers can focus on what really matters: service and growth.

Win More Customers

Modern customers expect instant answers. Your chatbot replies in seconds, 24/7, capturing people who would otherwise bounce or call competitors. It clarifies menus, recommends dishes, confirms directions, and guides to delivery. Faster response = higher conversion: more bookings, more orders, and more returning regulars with zero extra staff effort and operational calm.

Gold-Standard Service

Designed to speak like your best employee or host, the bot holds natural, polite conversations, handles follow-ups, and stays on brand. It never guesses: if information’s missing, it uses your approved fallback and routes questions to a human. Consistent tone, clear answers, and patient service, any time, on any device, including mobile, tablet, and desktop visitors everywhere.

Trained on Every Detail

We train your assistant on everything that matters: menus and ingredients, allergens, opening hours, delivery radius and fees, parking and transport, accessibility, pet policy, events, offers, and so much more. You can add as much information as you like, meaning its intelligence can expand endlessly. It handles nuanced, multi-part questions and delivers precise, trustworthy answers every time.

Fully Customisable

Your bot mirrors your brand from the first glance. Choose colours, logos, names, fonts and placements to match your identity. Select a tone; professional, friendly, playful and define preferred phrases with custom responses. Support multiple languages if needed. We tailor flows for inquiries and promos, ensuring every interaction feels intentional, consistent, and unmistakably yours across all channels.

Managed and Updated

We manage everything after launch: routine info updates, proactive optimisations, and monitoring. Need a change fast? Use our 48-hour Express Update option. As the technology evolves, your bot benefits from software upgrades without extra work. Regular improvements keep it accurate, responsive, and reliable, with minimal effort or attention required from you each month.

Turning every question into business intelligence

Our Conversation Report system gives you a direct window into your customers’ minds. Every question is logged and organised, showing exactly what people care about most. Spot patterns, refine menus, adjust offers, and respond to demand with confidence. The highest quality market research available.

Don’t just take our word — see what experts are saying

"AI chat logs are the hidden goldmine your company hasn’t discovered yet.”

— Medium

"SMEs in the UK are increasingly adopting AI to boost productivity and efficiency, AI use could increase productivity by 27–133%." — The Times

“AI chatbots reduce the need for additional staff while improving response time and efficiency.” — Thrive Agency

Home

“Businesses that adopt conversational AI see an average 20% increase in customer satisfaction scores.” — IBM

“They allow small businesses to meet modern expectations, serve customers better, and stay ahead without adding more hours.” — DreamLocal

“Companies are seeing average returns of $3.50 for every $1 invested in AI customer service.” — FullView

Costs and Contact